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4 Restaurant Brands That Are Getting Ahead By Personalizing The Guest Experience


Great food. Friendly service. Competitive prices. Those used to be the recipe for a successful restaurant, but today, they're just table stakes.

Now, customers don't just want a great experience, they want to enjoy food in a way that that matches their unique lifestyle.

Some of the top restaurant concepts already recognize this. And they're using technology to offer all sorts of new dining experiences that weren't possible just a few years ago.

The brands below are pulling ahead by making their guests feel like their restaurants were created just for them.

Whether that means making it insanely easy to order, offering hyper-personalized rewards, or using facial recognition to predict what guest want to eat - all of these initiatives make the traditional dining experience seem awfully dated.


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John Rougeux

John is co-founder and CMO at Causely. When he's not trying to build the most philanthropic company in the world, he's probably hanging out with his wife and three daughters in Lexington, KY. You can also find John on Twitter and LinkedIn.


Matthew Watson

Matt is Customer Success Manager at Causely, where he does everything in his power to help our customers succeed. He loves sports, his wife, his dog, and the great outdoors, but not in that order. He may love his dog more than sports. You can find Matt on Facebook and Twitter.


Sarah Werner

Sarah is a writer, marketer, and brand specialist. She has experience in both non-profit marketing and financial development as well as for-profit content marketing and social media. She holds degrees in English and Art from Asbury University. When she’s not writing content for Causely, you’ll find her outside with a book or camera enjoying the company of trees. You can also find Sarah on Twitter, Instagram and LinkedIn.

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