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Causely Blog

Causely helps businesses generate awareness on social media by giving back

4 Ways To Leverage NPS When Your Business Has Multiple Locations

If you run a business with multiple locations, how do you know if one of your sites has started to create a poor customer experience? Since you can't be in every place at once, you may not know until it's too late. And you probably won't be finding out from your employees. By the time customers at that location have started to complain loudly enough for you to notice, your other locations will start to suffer, too. 

Wouldn't it be better to find out if a location has started to slip ahead of time?

You can, by using Net Promoter Score (NPS). In this post, I'll show you how. But first, a quick refresher on NPS and what it's intended to do.

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How One Business Stands Out In a Crowded Market

Many business owners wonder how to make their business stand out in a crowded market. Should they add new programs or products? Move to a better location? The answer isn't always obvious. But one business owner we know found the answer. His success is so exciting that we want to share his story.

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How This Snap Fitness Gym Harnesses the Power of Facebook Check-Ins

"It's 2016. You can't not have a digital presence," said Geoff Wyatt of Snap Fitness Rosemount in MN. "We don't see much value in print material. We see tremendous value in digital marketing." He understands the power of Facebook check-ins, and so will you in 2:24 seconds (the time it takes to read this entire post).

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This UFC Gym Owner Gets New Member Referrals Every Month

The fitness business is competitive. For people who want to lose weight or pursue a healthier lifestyle, that’s great. It means they’ve got plenty of options when it comes to where they can workout. But for owners of fitness businesses, this fierce competition means an effective marketing strategy is critical.

We caught up with Larry Stelley, General Manager of UFC Gym El Paso, to find out how Sweat Angels put him ahead of the competition. Here’s what we learned.

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ABOUT THE AUTHOR

John Rougeux

John is co-founder and CMO at Causely. When he's not trying to build the most philanthropic company in the world, he's probably hanging out with his wife and three daughters in Lexington, KY. You can also find John on Twitter and LinkedIn.

ABOUT THE AUTHOR

Matthew Watson

Matt is Customer Success Manager at Causely, where he does everything in his power to help our customers succeed. He loves sports, his wife, his dog, and the great outdoors, but not in that order. He may love his dog more than sports. You can find Matt on Facebook and Twitter.

ABOUT THE AUTHOR

Sarah Werner

Sarah is a writer, marketer, and brand specialist. She has experience in both non-profit marketing and financial development as well as for-profit content marketing and social media. She holds degrees in English and Art from Asbury University. When she’s not writing content for Causely, you’ll find her outside with a book or camera enjoying the company of trees. You can also find Sarah on Twitter, Instagram and LinkedIn.

Causely Resource Library for Business Owners